A full backup is a backup of all of your files, e-mail, databases, etc. To run a full backup, you can not download the full backup right away. The backup takes time to perform and the server will send you an email once the backup is ready to download. Below are steps to requesting the [...]

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Either your domain is over quota, or your e-mail address itself is over quota. You will need to increase the amount of disk space to receive mail again. Please sign into cPanel and look in the left menu for Disk Space Available. Make sure this is a positive number. Next, please, click the Email Accounts [...]

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If you aren’t able to send this usually means one thing… your internet provider is blocking you from using anyone’s outgoing mail servers but their own. Many major ISPs are blocking outgoing emails to prevent their internet connection from being used for spam. In order to work around this issue, we have opened Port 26. [...]

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