Either your domain is over quota, or your e-mail address itself is over quota. You will need to increase the amount of disk space to receive mail again. Please sign into cPanel and look in the left menu for Disk Space Available. Make sure this is a positive number. Next, please, click the Email Accounts [...]

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If you aren’t able to send this usually means one thing… your internet provider is blocking you from using anyone’s outgoing mail servers but their own. Many major ISPs are blocking outgoing emails to prevent their internet connection from being used for spam. In order to work around this issue, we have opened Port 26. [...]

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Open Internet Explorer. Go to http://webmail.YOURURL.com. Enter your full email address as the user name. Enter your email password as the password, then click OK. Click the Auto Responders icon. Click the Add Autoresponder button. Enter your full email address in the From field. Enter the subject within the Subject field that you’d like to [...]

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Mac Mail Setup Open up Mail.app and press Command+Comma to invoke the Preferences window. Switch to the “Accounts” pane and press the + button in the lower-left corner. Under “Account Information”, fill out the following information: Account Type: POP or IMAP (we recommend IMAP) Email Address: email-name@your-domain-name.com Incoming Mail Server: mail.your-domain-name.com Username: email-name@your-domain-name.com Password: your [...]

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How to configure an e-mail account in Outlook Express If you have an email account set up on the server, you may want to configure Outlook or Outlook express to send/receive email from this email address. To configure Outlook to connect to your account, please do the following: Open Outlook Express In the top menu, [...]

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How to log into Webmail? We do have video tutorials on how to login to webmail. HostGator X3 Skin tutorial – Using webmail cPanel X3 Skin tutorial – Using webmail cPanel X Skin tutorial – Using WebMail Webmail is a great feature offered by cPanel. You can access email from any PC connected to the [...]

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How to add/remove an e-mail account By default, cPanel comes with 1 primary email account. I strongly recommend not to use this email account and to set up a new one instead. To do so, please do the following: Click Mail Click Add/Remove/Manage Accounts Click Add Account at the bottom In the box to the [...]

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How do I create email accounts? Before you read, try watching our movie tutorial. The same steps work for your primary, addon, and subdomains. To create an email account: Login to cPanel and click Email Accounts. Fill in the name you want and select the domain name from the drop-down. Type the desired password twice. [...]

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What is the default address? It is a catchall mailbox that receives all emails written to a non-existing name @ your domain. Why is this disabled? We disable Default Address because if you don’t know how to use it, it can cause your account to flood with email. How do I enable it? Please contact [...]

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Spam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an account or log in for the first time. To enable and disable Spam Assassin please do the following: Login to cPanel and look in the Mail section Click Spam Assassin™ Click Enable SpamAssassin to enable Click Disable [...]

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