Written on May 5, 2010 by Louisville Geek
How to log into Webmail?
We do have video tutorials on how to login to webmail.
Webmail is a great feature offered by cPanel. You can access email from any PC connected to the Internet. There are two ways to log into the default webmail supplied with cPanel. Type the following information into the browser.
If the domain name has propagated type:
http://www.yourdomainname.com/webmail
or
http://webmail.yourdomainname.com
You can also access it by going through the default webmail port number of 2095 as in the following example.
If the domain has propagated type:
http://www.yourdomainname.com:2095
Once you go to the address above, you will be prompted for your user name and password. Be aware, it is not asking you for your cPanel user name and password. All email account user names look just like the email address.
In the user name section, type your full e-mail address. (Example: you@yoursite.com)
In the password section, provide the password which you provided when you created the email account. Then hit enter.
You are now logged into webmail.
We have several video tutorials that will assist you with understanding the differences and functionality of the three webmail clients we allow everyone to use.
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Written on May 5, 2010 by Louisville Geek
How to add/remove an e-mail account
By default, cPanel comes with 1 primary email account. I strongly recommend not to use this email account and to set up a new one instead. To do so, please do the following:
- Click Mail
- Click Add/Remove/Manage Accounts
- Click Add Account at the bottom
- In the box to the right of E-mail, type the beginning section of your email address in the drop down menus to the right of the @, select the appropriate domain to associate the email to.
- To the left of Password, type the password you would like associated with the email address. This will be useful later, when you setup outlook or enter the email account via webmail.
- To the right of Quota, type the number of megabytes which you would like the email box to be. Hint: If it is too low you may quickly run into an issue with emails bouncing.
- Click Create
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Written on May 5, 2010 by Louisville Geek
How do I create email accounts?
Before you read, try watching our movie tutorial.
The same steps work for your primary, addon, and subdomains.
To create an email account:
- Login to cPanel and click Email Accounts.
- Fill in the name you want and select the domain name from the drop-down.
- Type the desired password twice.
- Change the quota if you want.
- Click Create.
*NOTE: By default you have no email address setup. The main username may look like it is setup as an email, but if you wish to use it, you will need to add it as an email account.
You cannot create emails with a script or SSH.
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Written on April 15, 2010 by Louisville Geek
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Written on April 15, 2010 by Louisville Geek
Please watch our movie tutorial on how to login to cPanel.
If you recently purchased a new account with Louisville Geek, you should type the following information into the address bar of your browser:
http://YourSitesIPAddress/cpanel
(Example: http://1.2.3.4/cpanel)
If your domain name is already pointing to Louisville Geek, then you can use the domain name to log into cPanel. Here is an example:
http://www.yourdomainname.com/cpanel
or
http://cpanel.yourdomainname.com/
Click here to read secure login to cPanel.
The username and password can be found in your welcome email. If you do not have the correct login, please contact HostGator via phone, live chat, or email sales@hostgator.com for help.
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Written on April 14, 2010 by Louisville Geek
What is the default address?
It is a catchall mailbox that receives all emails written to a non-existing name @ your domain.
Why is this disabled?
We disable Default Address because if you don’t know how to use it, it can cause your account to flood with email.
How do I enable it?
Please contact HostGator via phone or live chat and ask for your “catchall email to be enabled.”
Once enabled, what do I do?
Go through the drop down and make sure every domain’s Current Setting is “:fail: No Such User Here”.
If the settings are wrong, or you are not sure, follow these steps.
- Select the first domain name in the drop-down.
- Choose “Discard with error to sender (at SMTP time)”.
- Set the “Failure Message (seen by sender):” to No such person at this address.
- Click the Change button.
- Repeat for every name in the drop-down.
This will prevent your account from filling up with unnoticed spam.
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Written on April 14, 2010 by Louisville Geek
Spam Assassin is a great anti-spam tool. We recommend to activate it as soon as you create an account or log in for the first time. To enable and disable Spam Assassin please do the following:
- Login to cPanel and look in the Mail section
- Click Spam Assassin™
- Click Enable SpamAssassin to enable
- Click Disable SpamAssassin to disable
You have now just enabled / disabled Spam Assassin.
Required Score:
0 means everything will be marked as Spam
5 is the default
10 means nothing will be marked as Spam
Just setup Spam Assassin once, and it works for all of the emails on your account. Spam Assassin will mark your spam so it is easy to notice. (You can even make spam assassin automatically delete those emails.)
NOTE: You can use Spam Box or Email Filtering to move the spam from your Inbox to another folder.
Check your Outlook or other mail client for filtering tools.
Unfortunately, SpamAssassin no longer rewrites the subject line of your emails.
Fortunately, you can accomplish email filtering with the tools we provide.
- In your webmail, create a folder called Spam.
- In cPanel, go to User Level Filtering.
- Next to your email address, click Manage Filters.
- Click the Create a new Filter button.
- Give the filter a name like SpamAssassin Rule.
- Change the “From” drop down to “Spam Status”.
- Change the “equals” drop down to “begins with”.
- In the large blank below, type Yes
- Change the “Discard Message” drop down to “Deliver to folder”.
- Click the Change button and choose your new Spam folder.
- Click the Activate button.
Now you can use IMAP and subscribe to the new Spam folder.
How can I remove the auto-delete function using x3 theme?
You can go to cPanel > SpamAssassin and click the “Disable Auto-Delete Spam” button.
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