ENTERPRISE SERVICES

Managing the IT needs of an enterprise requires the combination of a comprehensive strategy, diligent monitoring, regular maintenance, and a team of highly skilled engineers and technicians to tie it all together. At Louisville Geek, we provide the team to help businesses like yours succeed in all of those areas; allowing you to focus on what you do best, while we take care of the rest.

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BENEFITS OF ENTERPRISE SERVICES

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By partnering with the engineers and project managers at Louisville Geek, you’ll be able to put a comprehensive strategy in place that facilitates success today and growth tomorrow.

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Drive growth by leveraging innovative technologies backed by our team of seasoned engineers, technicians, and service specialists.

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Provide your team with comprehensive support that helps them push past obstacles and teaches them how to better leverage the tools they use daily.

HELP DESK

Don’t let the technologies that support your business slow you down. When an IT issue occurs, ensure your employees have access to the help they need with a dedicated support team of Louisville Geek IT technicians and service specialists. When the need arises, our team can assist yours by providing in-depth guidance, connecting remotely through peer-to-peer screen sharing, or by scheduling a technician for an on-site visit. 

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IT CONSULTING

As technology evolves, businesses face increasingly complex challenges to stay secure and maintain optimal performance. Keeping up with rapid advancements in IT can be overwhelming without the right expertise. At Louisville Geek, our Solutions Managers/vCIOs serve as your dedicated strategic advisors, guiding your organization through the ever-changing landscape of technology. From proactive IT consulting to tailored technology roadmaps, we ensure your systems are aligned with your business goals, allowing you to focus on what matters most—driving success.

PROCUREMENT

Leverage Louisville Geek’s long-standing relationships with a wide range of industry leading partners to get the best price for each piece of technology that keeps your business moving forward. Whether you’re a small business in need of a few computers or a large Enterprise with complex and dynamic needs, we can facilitate the evaluation, procurement, and negotiations for each piece of technology that empowers your business. 

 

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Vendor Relationship Management

Over the past 15 years, we’ve developed strong partnerships with industry-leading technology companies like Microsoft, Dell, Cisco, SonicWALL and many others, to bring the latest technologies to our customers at the best value possible. These relationships have allowed our team members to gain access to a large range of resources not typically available to new vendor partners. This gives us the ability to deliver a high-level of service through increased product awareness and a deeper understanding of the challenges each of them face in their respective markets. By partnering with Louisville Geek, you’ll immediately be able to leverage each of these relationships to save time and money for your business.

Infrastructure Management

The dynamic challenges an enterprise faces when maintaining their IT infrastructure requires an immense amount of experience, knowledge, and manpower to overcome. By partnering with Louisville Geek, that’s exactly what you’ll get. With the help of our diverse group of engineers, technicians, and project managers; your business’s IT infrastructure will be meticulously planned, monitored, maintained, and ready for tomorrow’s challenges.

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Field Engineering

The Field Engineering team delivers reliable on-site IT support, providing practical assistance with tasks such as hardware installations, system maintenance, and network troubleshooting. Our engineers ensure that your day-to-day technical needs are met through regular visits, addressing issues that require in-person attention. Whether setting up new equipment, resolving connectivity problems, or ensuring smooth system operations, our team works efficiently to keep your business running without interruptions. With a focus on responsiveness and maintaining your IT infrastructure, our Field Engineering team is an essential part of keeping your operations streamlined and supported.

Technical Lab Services

Our lab team at Louisville Geek provides precise, reliable technical support for diagnosing, repairing, and maintaining a range of hardware and software systems. From hardware repairs on desktops, laptops, and tablets to virus removal, data recovery, and system staging, our Lab Technicians ensure your technology is prepared and optimized for your unique needs. For each deployment, we craft customized system images and revise Standard Operating Procedures to align with current best practices, ensuring high-quality, efficient solutions that keep your business running seamlessly.

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Get the support your enterprise needs, backed by a team that has the expertise to keep your business moving forward.

Elevate your business with comprehensive support from a team of local, highly educated engineers, technicians, and service specialists. Whether you’re looking to completely outsource your business’s IT needs, provide your existing IT team with an expansive support system, or leverage a specific service on an as needed basis, we have a plan that will help you achieve your goals.

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