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Company Statement
Louisville Geek is a privately-owned Information Technology company that provides comprehensive managed IT services for SMBs and organizations throughout Kentucky and the greater US.
If you’re reading this, you’re probably already aware that Crosby Interactive is in the process of transferring the management of their website hosting and maintenance accounts to LouGeek. Crosby Interactive has been a trusted partner of LouGeek for over a decade, and our goal is to provide you with the same level of service and commitment that you’ve come to expect from Crosby Interactive.We understand the critical role your website plays in your business, and we are committed to ensuring a smooth transition and continued support.
We realize you’ll probably have some questions, so we’ve included some information about the transition and what you can expect. If you have a specific question or need assistance, please submit the contact form below or email Michael Payne. We are excited about the opportunity to work with you!
Yes! LouGeek has agreed to offer the same pricing model that you had with Crosby Interactive until May 1, 2025. The only thing that will change is where you’ll direct payment. Once this transition is finalized, you will have access to a portal where you can manage your account.
No! Crosby Interactive has provided LouGeek with all the necessary information to support your account.
If you’d like to make changes to your website, you have several options:
For any other questions, please email Michael Payne.
The transition phase has already begun and we hope to have everything finalized by May 1, 2024.
For those that have paid for hosting for this calendar year, this will not impact your account. You will receive an invoice from LouGeek on your renewal anniversary in 2025.
No! If you have a preferred vendor, you are more than welcome to use whomever you want. You’ll just need to reach out to Crosby Interactive to assist you with the transfer.
Yes. If you need email or general IT support, please fill out the form below and a representative from LouGeek will be in touch within 1 business day.