A Guide for Evaluating Your Email Security Provider

Email remains the backbone of business communication and the most common entry point for cyberattacks. Phishing, ransomware, and business email compromise (BEC) can cost organizations thousands or even millions in lost revenue, downtime, and reputational damage.

At Louisville Geek, a trusted managed IT services provider, we help businesses evaluate their IT services and implement email security solutions that truly protect their organization. Use this guide to assess your current email security provider and identify gaps in protection.

How to Evaluate Your Email Security Provider

Step 1: Evaluate Threat Detection Capabilities

Cyberattacks are increasingly sophisticated. Traditional spam filters alone cannot stop phishing attacks, zero-day malware, or account takeovers.

Actionable steps:

• Ask your provider about AI-driven detection and real-time threat intelligence.
• Request examples of threats blocked in similar organizations.
• Confirm that the solution can detect advanced phishing and malware campaigns.

Step 2: Assess Protection Against Business Email Compromise

Business email compromise (BEC) attacks target employees with realistic impersonation schemes, tricking them into sending money or sensitive data.

Actionable steps:

• Confirm that the provider monitors for suspicious login activity and impersonation attempts.
• Check if employees receive alerts or training as part of the solution.
• Ask about response times when a potential BEC attack is detected.

Step 3: Review Integration With Your Business Tools

Email security should integrate seamlessly with Microsoft 365, Google Workspace, and other collaboration platforms. Disconnected tools create gaps and add administrative burden.

Actionable steps:

• Verify native integration with your existing email platforms.
• Ensure protection works without disrupting workflows or productivity.
• Confirm scalability as your organization grows.

Step 4: Examine Visibility and Reporting

Visibility into blocked threats, vulnerabilities, and security trends is essential for IT teams and business leaders. Reporting should be actionable and support compliance requirements.

Actionable steps:

• Ask for a demo of the reporting dashboard.
• Ensure the provider translates technical data into business impact.
• Confirm reports can be used for regulatory compliance and risk management.

Step 5: Partner With a Managed IT Services Team That Evolves With Threats

Cyber threats are constantly evolving. Your email security provider should not only deliver protection but also continuously update, advise, and respond to incidents.

Actionable steps:

• Ask how frequently protections are updated for new threats.
• Confirm 24/7 monitoring and incident response availability.
• Look for a partner who proactively guides your organization on improving security posture.

Protect Your Business With Enterprise-Grade Email Security

Evaluating your email security provider is a critical step in protecting your business from modern cyber threats. With Louisville Geek serving as your managed IT services partner, we leverage Check Point’s advanced email security solutions to identify gaps, reduce risk, and ensure your organization stays protected against modern cyber threats. Contact our team today to discuss how we can strengthen your email security strategy and safeguard your business.