Why 24/7 IT Support?

Last year transformed the workplace in many ways in such a short period of time. The conventional work week morphed into a hybrid workforce that worked when and where they could. Entering into the new year, we have seen a glimpse of the permanency of the hybrid workplace and the new changes that will come from fitting work around one’s life. Louisville Geek is now providing 24/7 support in our continued pursuit of serving our clients in the post COVID-19 era.

What does this mean for you?

The addition of 24/7 support to our service offerings provides numerous advantages to your business and team. It will make a world of difference to your business, and it strengthens our commitment to ensure your business does not experience any day-to-day business operation interruptions.

Responsive, Real Time Support

With 24/7 support, your business receives actionable, real time support when your team needs it the most. Louisville Geek understands that there are technical difficulties that are time sensitive and need attention right away. Your business will receive the help it needs for issues that arise when it occurs no matter the time.

Reduced Downtime

Operational downtime is reduced when your business receives support for issues that arise when they happen. Louisville Geek’s 24/7 IT support provides operative stability and minimizes the chances of reoccurring issues. And when your team members receive the assistance they need, then their productivity increases.

Flexibility

The 8-5, Monday through Friday work week is not standard for the new hybrid worker. COVID-19 has pushed individuals to adjust work hours to a new, normal life. With 24/7 IT support, your team receives the flexibility they need to get IT support no matter where or when they are working.

We look forward to providing this invaluable service to our clients. If you are interested in 24/7 IT Support from Louisville Geek, and how it will benefit your business, please contact us and we’ll get you started today.