Tired of resetting user passwords in Microsoft 365? Here’s how to let your users reset their own passwords and let you get back to admin-ing.

Before you begin

You must be a global admin or password administrator to perform these steps. If you are a user looking to self-reset your password, click here for those instructions.

Assuming you meet that criterion, head to the Admin center>Settings>Organizational Settings.

  1. In the admin center, go to the Settings > Org settings page.
  2. Select the Security & Privacy tab
  3. Select Self-service Password Reset.
  4. Under Self-service password reset, select Go to the Azure portal to turn on self-service password reset.
  5. On the Properties page, select All to enable it for everyone in your business, and then select Save.
  6. In the left navigation pane, select Authentication methods and select the Number of methods required to reset and desired Methods available to users, and then select Save.
  7. When your users sign in, they will be prompted to enter additional contact information that will help them reset their password in the future.


  • Self-service password reset for cloud users (it uses Azure) is free with any Microsoft 365 business, education, or nonprofit paid plan.
  • If you’re using an on-prem Active Directory, you have the option to set it up, but it requires a paid subscription to Azure AD Premium.

Other resources

How to let users reset their own passwords in Microsoft 365

Self-Password Reset Link

Video: How to let users reset their own passwords in Microsoft 365

Microsoft Support